Backup Lastpass Authenticator Backup Please Try Again Later
Two-factor authentication (2FA) codes human activity every bit a layer of security to protect your login credentials from hackers. It'south like a watchful guardian. Information technology comes in handy in case your password is compromised, equally hackers won't have the 2FA code. One pop 2FA code generator is Authy that offers some avant-garde features that are absent in apps like Microsoft Authenticator. Only what happens if Authy codes are not working when yous demand them the most?
Considering of that, you can't sign in to and access your business relationship. It'south ironic. While the issue looks serious, there are means to gear up that. Without further ado, we should cheque out a few solutions that would aid yous get your security back on track.
Allow's brainstorm.
1. Check Authy Account Details
Open the app and tap on the Settings icon at the tiptop shaped like a gear. The screenshots below are from the Authy for iPhone, and the layout may differ a little if yous are using an Android phone.
You will notice your Authy account ID, email ID, and mobile number that you used to create this account under My Account tab. Everything looks good? The phone number used to set up 2FA code should match the phone number used to annals your Authy business relationship. Y'all could asking a phone number change if you used a different number to scan the said business relationship.
2. Use Fill-in Codes
Every app, site, or service that offers two-cistron authentication characteristic provides backup codes at the time of cosmos. You lot should have noted information technology somewhere safety, preferably offline or online with stiff encryption, in case of emergency. Usually, backup codes are displayed after you browse the QR code with the Authy app. Try 1 of the backup codes to sign in until you lot can fix the Authy codes not working error.
3. Sync Time
Time is of the essence when it comes to 2-factor authentication apps like Authy. Noticed how new lawmaking/token is generated every 30 seconds? Time plays an important function here, and your smartphone's time must be synced properly with the official fourth dimension.
Are you lot syncing time manually, don't want to apply the cyberspace to prepare it, or traveling to a different time zone? Yous need to set the correct time under Settings > Boosted settings > Date & time.
Enable Automated Date & time and Automatic fourth dimension zone. The location and options may vary a little based on the device you are using.
Google recently updated its Authenticator app with the option to automatically sync and correct time settings on your smartphone. Maybe, Authy will follow adapt.
4. Clear Cache and Information
Just to be safe, yous should articulate the cache and data of Authy app and start fresh. This method will work for Android users but as there is no way to clear cache in iPhones and iPads.
Stride one: Open up Settings > Apps > Manage apps and search for Authy. Select it.
Step ii: Tap on Articulate data at the bottom of the screen and select both Articulate all information and Clear enshroud options.
v. Using Multi-Device Option
Well, it applies to only those using a multi-device setup where Authy is installed on more than one smartphone. Some users exercise similar to have multiple Authy accounts to carve up their work and personal life.
Ideally, you should see the same Authy ID on all devices for the codes to sync correctly. If you see different IDs, your chief ID (Authy business relationship) is the one that also carries your current phone number. Yous tin cheque information technology as shown in point 1 above.
Step 1: For the 2FA code that is non working on your principal Authy account, sign in to that 2FA account's website (for example, Facebook) and use the 2FA code on your other or second device to sign in. You tin can also use a fill-in code. Afterwards that, disable the 2FA code pick.
Pace 2: Open your main Authy account on smartphone and remove all devices except the one that says This Device nether Settings > Devices.
Step 3: You lot will at present re-add the 2FA account just like you did earlier to make sure everything is in sync.
Step 4: Enable Multi-device pick if not already on, let newly added account sync, and so uninstall and reinstall Authy on your main device.
The 2FA codes should be in sync on both the devices at present, should show the aforementioned code on both the devices at the same time, and either should work for yous for signing in.
Notation: Y'all tin also contact Authy support. They are very responsive and should be able to sort information technology out for you.
In Code We Trust
Authy is an awesome 2FA app that works on many platforms, is costless, and has numerous features to make life easier. Even so, different users take different needs. And it is wise to have a backup programme. Here'southward what I do.
I browse the same 2FA code using both Authy and Google Authenticator on ii separate phones. There is no way I am losing both phones or access to both apps at the same time. Not to mention that Authy also has a deject backup and multi-device feature. One of the phones is a spare 1 that stays condom in my function drawer, so I am never losing it until my business firm burns downward. And then, there are backup codes. You can at present call me paranoid, but that's me.
Next upwards: Looking for Authy alternatives? Hither are v two-factor authentication apps that work on both Android and iOS phones.
Source: https://www.guidingtech.com/fix-authy-codes-not-working-issue/
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